Terms of use

1About these terms

These terms apply between you and Klogt AS (org. no. 935 950 945), Bentsebrugata 23B, 0469 Oslo. By creating an account, you accept them. How we handle personal data is described in the privacy policy.

2What Gutful is – and isn’t

Gutful helps you log food, see links between food and your gut, and gives dietary advice based on research and your own data.

• Gutful does not diagnose or treat illness.
• The advice does not replace a doctor, dietitian or other health professional.
• In an emergency, call 113. For out-of-hours care (legevakt), call 116 117. If you have lasting or new symptoms – such as blood in your stool, weight loss you can’t explain or severe pain – see a doctor.
• If you have, or have had, an eating disorder, talk to a health professional before using food logging apps.

3Who can use Gutful

You must be 16 or older. Your account is personal and cannot be shared.

4Your account

You sign in with your email address. Your account and everything you log are only on this phone. We don’t store a password, and the account can’t be moved to a new phone yet. If you lose the phone or delete the app, the data goes with it – download your data if you want a copy.

Keep your phone to yourself, and consider turning on the lock with Face ID or a passcode. You can delete your account at any time under Profile → Privacy and consent.

5Free

Gutful is free to use. Gutful Plus may come later, and will then get its own terms.

6The Coach (AI)

The Coach only uses artificial intelligence when you have said yes. Without consent, it answers with fixed advice from our knowledge base. Answers from AI are marked “AI” and can be wrong. Questions about warning signs, eating disorders, pregnancy, medicines and diagnoses always get a fixed answer. The advice shows its sources and how certain the knowledge is, and is marked “Not yet reviewed by a clinician” until a clinician has reviewed it. Use common sense, and ask a health professional before making big changes to your diet.

7Your content

You own what you log. It is on your phone, and we only use it as far as needed to provide Gutful – for example when you ask the AI for help.

8Our rights

The app, the design, the texts and the illustrations – the microbes too – belong to us. You get a personal, non-exclusive right to use Gutful for as long as the agreement lasts.

9Liability

We do our best to keep Gutful accurate, secure and available, but cannot promise that the app is always free of errors. We are not liable for indirect losses. Nothing in these terms limits the rights you have as a consumer under the law.

10Ending the agreement

You can stop using Gutful and delete your account at any time. We may close an account that breaks the terms, and will then tell you why when we can.

11Changes to the terms

If we change anything important, we tell you in the app at least 30 days in advance. If you keep using Gutful after that, the new terms apply.

12Downloaded from the App Store

These terms are between you and us – not Apple. Apple is not responsible for Gutful or its content, and has no duty to provide maintenance or support. If the app does not work as promised, and you have paid for it, you can ask Apple to refund the purchase price. Apple and its subsidiaries are third-party beneficiaries and may enforce these terms against you.

13Governing law and disputes

Norwegian law applies. If you disagree with us, please contact us first – we would like to sort it out. As a consumer, you can also get help from the Norwegian Consumer Council (Forbrukerrådet) and bring the case before the Consumer Complaints Committee (Forbrukerklageutvalget).

14Contact

Klogt AS, Bentsebrugata 23B, 0469 Oslo. Email: markus.remmen@klogt.no.